Privacy policy

Privacy Policy 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

This section outlines how we collect, use, and store your personal information, as well as the legal basis for doing so and how long we retain your data.

Email Marketing (if applicable):
With your consent, we may send you emails about new products, special offers, updates about our store, and other related content.

SECTION 2 - CONSENT

How do we obtain your consent?
When you provide us with personal information to complete a transaction, verify your payment details, place an order, arrange for delivery, or process a return, we assume you are giving us consent to collect and use your data for that specific purpose.

If we intend to use your information for additional purposes, such as marketing, we will request your explicit consent or provide you with an option to opt-out.

How do I withdraw my consent?
If you change your mind after opting in, you can withdraw your consent at any time by contacting us at Dimwithello@gmail.com or sending mail to:

Dimwit Coffee

57-B, Prahlad Nagar, Near Hapur Adda

Meerut - 250002

Contact Details: +91 9690311525

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products to you. Your data is stored on Shopify’s secure servers, behind a firewall.

Payment Information:
If you choose to make a payment through a direct payment gateway, Shopify stores your credit card information. This data is encrypted using the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase data is retained only as long as necessary to complete the transaction, and is deleted once the purchase is processed.

All payment gateways comply with PCI-DSS standards, which ensure secure handling of credit card data. For more details, you can read Shopify’s Terms & Conditions and Privacy Policy.

SECTION 5 - THIRD-PARTY SERVICES

Third-party service providers we use will only collect, use, and disclose your personal information to the extent necessary to perform their services. Some service providers, such as payment gateways, have their own privacy policies regarding the information we provide for your transaction.

We recommend reviewing these policies to understand how your personal data is handled by these third parties. Be aware that certain service providers may be located outside your jurisdiction. For example, if you’re located in the EU and your payment is processed in the US, your data may be subject to US laws, including the Patriot Act.

When you leave our site or are redirected to a third-party website, their privacy policies will apply, not ours.

SECTION 6 - SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, or destruction. If you provide your credit card details, this information is encrypted with SSL technology and stored securely using AES-256 encryption. Although no method of electronic transmission is completely secure, we comply with PCI-DSS requirements and implement additional security measures as necessary.

SECTION 7 - COOKIES

We use the following cookies to enhance your experience on our site:

  • _session_id: Stores session information (e.g., referrer, landing page).
  • _shopify_visit: Persistent for 30 minutes, tracks the number of visits.
  • _shopify_uniq: Expires at midnight (next day), counts visits by a single customer.
  • cart: Persistent for 2 weeks, stores information about your cart.
  • _secure_session_id: Session cookie to track your session.
  • storefront_digest: Remains indefinitely, checks if the shop has a password.

You may choose to opt-out of cookies by adjusting your browser settings.

SECTION 8 - AGE OF CONSENT

By using our website, you confirm that you are of the legal age in your jurisdiction or that you have obtained parental consent to allow a minor dependent to use the site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this privacy policy at any time. Changes will take effect immediately upon posting on our website. If significant changes are made, we will notify you here to inform you about how your data is used or disclosed.

If our store is acquired or merged with another company, your information may be transferred to the new owners to continue providing services to you.

QUESTIONS AND CONTACT INFORMATION

If you have any questions, want to access, correct, amend, or delete your personal information, or wish to file a complaint, please contact our Privacy Compliance Officer at Dimwithello@gmail.com or via mail at:

Dimwit Coffee
57-B, Prahlad Nagar, Near Hapur Adda

Meerut - 250002

Contact Details: +91 9690311525


[Re: Privacy Compliance Officer]